Job Opportunities - Office Staff
Front Desk Team Member - Bismarck, ND
We are a busy, patient-focused dental practice with three doctors and a strong clinical team dedicated to providing high-quality dental care in a welcoming environment. Our office values teamwork, professionalism, and exceptional patient service. We are seeking a friendly, organized, and dependable Front Desk Team Member to be the first point of contact for our patients.
Position Overview The Front Desk Team Member plays a key role in creating a positive patient experience. This position manages patient scheduling, communication, and administrative support to ensure smooth daily operations in our fast-paced dental office.
Key Responsibilities
Greet patients warmly and provide excellent customer service.
Answer phones and respond to patient inquiries in a timely fashion.
Schedule, confirm, and manage patient appointments.
Check patients in and out efficiently.
Verify dental insurance benefits and assist with basic insurance questions.
Discuss treatment costs, collect payments and process patient transactions.
Maintain accurate patient records in Eaglesoft.
Coordinate with doctors, hygienists, and assistants to keep the schedule running smoothly.
Assist with administrative tasks and maintain an organized front office.
Tidy up the front desk area, kids room and waiting room throughout the day as needed.
Qualifications
Previous dental front desk experience preferred.
Excellent communication and customer service skills.
Strong organizational and multitasking abilities.
Comfortable working with computers and Eaglesoft dental software.
Ability to work well in a team-oriented environment.
Professional appearance and positive attitude.
What We Offer We believe in taking care of our team, which is why we offer a competitive benefits package including competitive compensation, health insurance, retirement plan, free dental care for you and your family, and more.
How to Apply Please submit your resume and a brief introduction explaining why you would be a great fit for our team to the office manager at: mary@sdydental.com
We look forward to welcoming a motivated team member who is passionate about helping patients and contributing to a positive dental experience.
Expires 6/22/2026
