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Complaints/Peer Review

Peer review, in its simplest terms, is a system by which the dental profession provides assurance to its patients of the appropriateness and quality of the care it renders. Its goal is to provide a system for resolving disagreements that cannot be resolved at an earlier, more informal stage. At the request of the patient or the dentist, the peer review system engages experts to review the evidence and make objective decisions based on the findings. It provides a credible process and an equal opportunity for each participant to be heard fully.

PEER REVIEW IS NOT A COURT OF LAW. It is there to help educate, to settle problems, clarify, and bridge any communication gaps between the patient and the dentist. It is VOLUNTARY for all parties concerned. If a resolution cannot be reached, the patient always has the option to file a complaint with the North Dakota State Board of Dental Examiners.

For more information, please contact the NDDA Central Office staff.